Hartmann IT GmbH

Services

• Training “Statistics for Engineers”, teaching best practices and common pitfalls in analyzing telemetry data from IT systems

• Improvement of existing monitoring infrastructure for observability, operability, debugability and accountability needs

• Setting and managing Service Level Expectations with SRE-methods

Credentials

• PhD in Mathematics

• 5years+ of consulting experience in the IT monitoring space

• CACM Vol. 59 No. 7 – Statistics for Engineers - Applying statistical techniques to operations data

• Monitorama PDX, 2016 – A Tale of API Monitoring

• Keynote SRECon EMEA 2018 – Circonus Design (Failures) Case Study

• Training Statistics for Engineers at SRECon 19, 18, 17, 16, 15; Velocity Amsterdam, London; StatsCraft; DevOpsDays Kiel

Testimonials

"This was an excellent course. Heinrich explained the theoretical foundations with exceptional clarity and great thoroughness, while keeping a clear view on practical applications."

Thomas Zippo, Lean Agile Leader for Data Analytics